The ideal candidate will be dependable, personable, and detail oriented with the ability to multi task. The Receptionist/ Client Services Representative provides support to the agency and the Clinical Team.

General Duties:

• Answer incoming calls, responding to client inquiries, or referring inquiries to the appropriate staff in a professional and timely manner
• Greeting clients and visitors
•  Scheduling appointments in person, or by telephone- Maintain client records by updating account information.
  Preform general clerical tasks to support agency operations, and Clinical Team.
•  Escort clients to Telehealth Room and assist to connect sessions

Required Education and Experience:

• High school diploma or GED required.
• Must have good communication skills, able to effectively communicate with clients, staff, and others that contact SPBHS, in person or over the phone.
• Must be able to function independently with flexibility, personal integrity and the ability to work effectively with clients, staff and support agencies.
• Must be proficient using a computer (Outlook, Excel, Word), experience using standard office equipment.
• Experience in completing tasks requiring attention to detail with adherence to policies and procedures.
• Preferred, two years of experience working in a community mental health setting or medical setting, Familiar with electronic health record systems a plus.

Additional Eligibility Qualifications:

• Valid Alaska Driver’s License with clean driving record.
• Ability to pass State background/fingerprint clearance.

Current opening includes:

• Part Time position 8-24 hours per week, or as needed.

Salary Range: $16.00-$20.00 an hour, depending on experience and qualifications.